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Lost Your Card?

Call our Customer Service Hotline at
1300 222 848 to deactivate your lost card.

Get a replacement card* at any
TGV Cinemas Nationwide.

(Identity Card required for verification)

*Terms and conditions apply.

Ticket Collection

What time does the ticketing counter close?

Our cinemas open daily at 10:00am, ticket counters close 15 minutes after the start of the day's last movie.

How early do I have to collect my tickets?

You may collect your ticket(s) anytime before the movie starts, if you are late for your movie, you can still collect your ticket(s) at the booking counter. Please note that our ticket counters close 15 minutes after the start of the day's last movie.

Do I need to bring printout / booking reference for my movie?

Printing of the confirmation page is encouraged, otherwise noting down the booking number of your transaction for ticket collection is sufficient.